Ops-Copilot —  Privacy Policy

Last updated: February 2025

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At Ops-Copilot, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, or interact with our team.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title (when you book an audit, download resources, or contact us).

• Business Data: Company processes or workflows you choose to share during audits or discovery calls.

• Technical Data: IP address, browser type, device information, and site usage data through analytics tools.

• Cookies & Tracking: To improve website experience and marketing relevance.

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2. How We Use Your Information

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We use collected data for purposes including:

• Delivering automation services and fulfilling client engagements.

• Scheduling and confirming audits or consultations.

• Sending resources such as ROI reports, case studies, or service updates.

• Improving our website, services, and marketing campaigns.

• Legal compliance and fraud prevention.

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3. Sharing of Information

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We do not sell or rent your personal information. We may share data only with:

• Trusted service providers (CRM, analytics, or communication tools) under strict confidentiality agreements.

• Legal authorities if required to comply with applicable laws or regulations.

• Business transfers in case of a merger, acquisition, or sale of company assets.

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4. Data Security

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We implement industry-standard safeguards including encryption, secure servers, and limited-access protocols to protect your data. However, no system is 100% secure, and we encourage secure handling of your own credentials.

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5. Data Retention

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We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

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6. Your Rights

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Depending on your location (US, EU, UK, etc.), you may have rights to:

• Access the personal data we hold about you.

• Request corrections or deletion.

• Opt out of marketing communications.

• Restrict or object to certain processing activities.
  To exercise your rights, contact us at privacy@ops-copilot.eu

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7. International Clients

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For EU/EEA users, we comply with GDPR standards. For California residents, we comply with CCPA requirements.

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8. Updates to This Policy

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We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Effective Date.”

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9. Contact Us

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For questions or privacy concerns, reach out at:
📧 support@ops-copilot.eu