Ops-Copilot — Terms of Service

Last updated: February 2025

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1. Introduction

Welcome to Ops-Copilot (“we,” “our,” “us”).
By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms of Service.
If you do not agree with these terms, please do not use our services.

Ops-Copilot provides AI-driven business automation, integration, and consulting services to clients globally.
These terms govern your use of our website (ops-copilot.eu) and all related services provided under the Ops Copilot brand.

 

2. Services Provided

Ops-Copilot offers automation consulting, implementation, training, and managed retainer services.
Each engagement is governed by a written proposal, service agreement, or statement of work (SOW) specifying deliverables, timelines, and pricing.

We may modify, improve, or discontinue certain features at any time to enhance performance or user experience.

 

3. User Responsibilities

By using our website or engaging our services, you agree to:

• Provide accurate and complete information when requested.

• Not misuse our platform or engage in unlawful, fraudulent, or disruptive behavior.

• Comply with all applicable laws, data protection regulations (including GDPR), and platform policies.

If we suspect misuse or breach of these terms, Ops-Copilot reserves the right to suspend or terminate access immediately.

 

4. Intellectual Property

All content, designs, trademarks, logos, and materials displayed on this site are the exclusive property of Ops-Copilot or its licensors.
You may not copy, reproduce, distribute, or modify any materials without prior written consent.

Any automation frameworks, workflows, or AI agent templates developed under a service contract remain the intellectual property of Ops-Copilot unless otherwise agreed in writing.

 

5. Payment Terms

Unless otherwise specified in a proposal or SOW:

• All invoices are due within 14 days of issuance.

• Payments are made in the agreed currency via approved methods.

• Late payments may incur administrative fees or service suspension.

Custom retainers or subscriptions renew monthly or annually as agreed upon at the time of engagement.

 

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding any proprietary or business information shared during the engagement.
No data, credentials, or workflow assets shall be shared with third parties without written consent.

 

7. Data & Privacy

We process client data strictly in accordance with our Privacy Policy and in compliance with GDPR, CCPA, and other applicable regulations.
Client data is never sold or shared outside the scope of project delivery.

 

8. Limitation of Liability

Ops-Copilot shall not be liable for indirect, incidental, or consequential damages resulting from:

• Use or inability to use our services,

• Integration or automation errors caused by third-party platforms (e.g., Zapier, HubSpot, Wix),

• Any loss of profits, data, or goodwill.​

Our total liability is limited to the amount paid for services rendered within the preceding 3 months.

 

9. Termination

We reserve the right to terminate access or cancel engagements if:

• Payment terms are breached,

• Misuse or violation of our policies occurs, or

• Mutual consent to discontinue services is agreed upon.

Upon termination, all confidential data will be securely deleted or returned as per our Security Policy.

 

10. Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflicts of law. Any disputes shall be resolved through binding arbitration or competent courts in Delaware.

 

11. Contact

For questions regarding these Terms of Service, please contact:
📧 legal@ops-copilot.eu