Security Policy
Ops-Copilot — Security Policy
Last updated: February 2025
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1. Overview
Ops-Copilot is committed to maintaining the highest standards of data protection, system security, and compliance across all automation and integration solutions.
Our goal is to ensure the confidentiality, integrity, and availability of client data.
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2. Data Protection
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All client data is encrypted in transit (TLS 1.3) and at rest (AES-256).
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Access to client information is restricted to authorized personnel under NDA.
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Two-factor authentication (2FA) and role-based access control (RBAC) are enforced on all internal systems.
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3. Infrastructure Security
Ops-Copilot operates using cloud infrastructure providers that comply with ISO 27001, SOC 2, and GDPR frameworks.
All systems are monitored 24/7 for unauthorized access or suspicious activity.
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4. Integration Security
We partner with trusted automation and CRM platforms (Zapier, HubSpot, Wix, Microsoft 365, Make, etc.) that adhere to global data compliance standards.
Automations are configured with least-privilege credentials and regularly reviewed for risk.
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5. Data Retention & Disposal
Client data is retained only as long as necessary to fulfill contractual obligations.
Upon project completion or termination, data is securely deleted using NIST-compliant methods unless otherwise requested.
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6. Incident Response
In the event of a data breach or incident:
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Immediate isolation and assessment occur within 2 hours.
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Affected clients are notified within 72 hours (as per GDPR Article 33).
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A remediation plan and audit are executed within 7 days.
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7. Employee Security
All employees and contractors undergo:
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Background verification,
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Annual cybersecurity training, and
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Mandatory confidentiality agreements.
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8. Compliance
Ops Copilot complies with:
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GDPR (EU General Data Protection Regulation)
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CCPA (California Consumer Privacy Act)
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ISO 27001 Security Controls
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9. Contact
For any security-related inquiries or breach reports, contact:
📧 security@ops-copilot.eu